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SECURITY OPERATIONS

SOC , Detection
& Response

Continuous monitoring, threat hunting, and rapid containment — active, not reactive. When attackers move in minutes, your SOC must move faster.

24/7/365 MonitoringMTTD < 15 MinutesCERT-In ReadySIEM + EDR IntegratedThreat Hunting (MITRE ATT&CK)
Activate 24/7 SOCExplore All Services
207 Days
Average attacker dwell time before detection without active SOC (IBM)
We detect in under 15 minutes
< 15 Min
ZecurX Mean Time to Detect (MTTD) — guaranteed in SLA
Contractual commitment
6 Services
Integrated SOC, hunting, forensics, and intelligence capabilities
One integrated team
6 Hours
CERT-In mandatory breach reporting window — we meet it every time
Notification draft guaranteed
Why ZecurX

A genuine SOC — not a managed alert forwarding service

◉

Human Analysts, Every Shift

Every alert in our SOC is reviewed by a certified analyst — OSCP, CEH, GCIH, GCFE, and CISSP qualified. We do not use automation to forward alerts and call it monitoring. When a critical incident fires at 3 AM, a human being is reading it, enriching it, and making a triage decision within minutes.

📋

Guaranteed SLAs That Mean Something

Our SLAs are contractual commitments, not marketing language. Mean Time to Detect under 15 minutes. Incident Response retainer activation under 15 minutes. CERT-In 6-hour reporting window coverage guaranteed. When we miss an SLA, it is documented, root-caused, and compensated.

🇮🇳

India-Native, Globally Capable

Deep knowledge of India's regulatory landscape — CERT-In, RBI, SEBI, DPDPA, IRDAI — plus international frameworks: NIST, SOC 2, ISO 27001, GDPR, PCI-DSS. We speak the language of your auditors and your board simultaneously. Intelligence feeds directly into detection rules.

🔗

Integrated, Not Siloed

Our SOC, Threat Hunting, Digital Forensics, and Threat Intelligence capabilities are operated by a single integrated team — not contracted out to separate vendors with disconnected tooling. When a hunter finds a threat, forensics and IR are briefed instantly.

Service Portfolio

Six Integrated Security Operations Capabilities

From continuous monitoring to post-breach forensics — one integrated active security operations programme.

Managed SOC (vSOC)

Your dedicated Security Operations Centre — real analysts, real triage, real containment. 24/7/365 monitoring across endpoints, networks, cloud workloads, SaaS applications, and identity platforms. Custom detection rules tuned to your environment, 70–90% alert fatigue reduction in the first 90 days, and CERT-In/RBI/SEBI compliance reporting packages delivered on demand.

Incident Response Retainer

Pre-arranged breach response capability with contractually guaranteed 15-minute first response — 24/7/365. Remote triage activation within 15 minutes; on-site deployment to any Indian metro within 4–6 hours. Covers ransomware specialisation, CERT-In 6-hour notification support, forensic evidence preservation with legal chain-of-custody, and post-incident hardening roadmap.

Threat Hunting

Proactive adversary detection across endpoints, cloud workloads, and log pipelines — finding attackers your automated systems have already missed. Hypothesis-driven hunts built on MITRE ATT&CK, covering APT detection, Active Directory abuse, LOLBin misuse, dark web credential monitoring, and cloud workload anomalies. Hunt findings are converted into permanent SIEM detection rules.

SIEM Deployment & Tuning

End-to-end SIEM deployment and ongoing engineering for Splunk Enterprise, Splunk Cloud, Microsoft Sentinel, and Elastic Security. Custom correlation rule development, UEBA configuration, SOAR integration, and alert fatigue remediation — typical clients see 70–99% effective alert volume reduction while detection quality improves. Compliance use cases for PCI-DSS, RBI, SEBI, and CERT-In included.

Digital Forensics

Post-incident memory, disk, and network artifact analysis with legal-grade evidence handling. Covers memory forensics (Volatility 3), disk forensics (FTK/Autopsy), PCAP analysis, cloud forensics (AWS/Azure/GCP), mobile device forensics, malware reverse engineering, and expert witness capability for Indian courts and international arbitration. Hash-verified chain-of-custody from acquisition to legal resolution.

Threat Intelligence

Dark web monitoring, IOC feed management via STIX/TAXII, adversary profiling, brand impersonation detection with active takedown service, and executive protection intelligence — 24/7. Industry-specific weekly threat briefings for BFSI, Healthcare, Manufacturing, IT/ITeS, Government, and E-Commerce. Monthly executive intelligence summary and quarterly strategic threat assessment for CISO and board.

Methodology

The ZecurX SOC Operations Model

How our 24/7 security operations centre actually works — the people, process, and technology behind the service.

01

Detect

Automated correlation rules and AI-assisted anomaly detection generate candidate alerts across all monitored sources.

02

Triage

Human analyst reviews, enriches with TI context, asset data, and user behaviour — makes a severity classification decision.

03

Investigate

Confirmed incidents investigated for scope, lateral movement, persistence, and data exposure by dedicated tier-2 analysts.

04

Contain

Active containment actions: isolation, account suspension, firewall block, EDR quarantine — with client authorisation protocols.

05

Hunt

Post-incident hypothesis-driven hunting to determine if the detected threat is part of a broader campaign or longer-dwell presence.

06

Improve

Every incident updates detection rules, playbooks, and baseline models — the SOC becomes smarter with every event it handles.

Deliverables

What You Receive

Operational reporting, compliance documentation, and forensic evidence — delivered continuously, not at year-end review.

01
STEP 01
STEP 01

Onboarding & Detection Baseline Package

Completed in 14 days: asset inventory, log source connections, behavioural baseline establishment, and initial detection rule deployment tuned to your environment. Includes SIEM-agnostic log ingestion setup, escalation playbooks co-developed with your internal team, and initial threat landscape assessment for your industry and geography.

02
STEP 02
STEP 02

Weekly Operational Dashboard & Monthly Executive Report

Weekly operational dashboards for your security team — alert volumes, detection rule performance, incidents by severity, and open investigations. Monthly executive security posture report in plain business language for your CISO, CTO, and board — with trend analysis, significant incidents, and strategic risk posture assessment.

03
STEP 03
STEP 03

Compliance Reporting Package

Audit-ready reports for CERT-In, RBI, SEBI, ISO 27001, SOC 2, and PCI-DSS — pre-formatted and analyst-reviewed before submission. Includes the CERT-In 6-hour incident notification draft, RBI Cyber Security Framework reporting, and SEBI CSCRF compliance evidence — covering every Indian regulatory reporting obligation your security operations generate.

04
STEP 04
STEP 04

Incident Response & Forensics Report

Complete incident documentation: attack timeline reconstruction, initial access vector, lateral movement path, persistence mechanisms, data exfiltration scope, and root cause analysis. Legal-grade forensic evidence package with hash-verified chain-of-custody, malware analysis results, and 30-day prioritised post-incident hardening roadmap targeting the specific vulnerabilities exploited.

Success Stories

Proven security operations outcomes

How our SOC, IR, hunting, forensics, and intelligence engagements have detected, contained, and recovered from real attacks.

3 Active Compromises Detected in First 30 Days — Cyber Insurance Premium Reduced by 22%

"Within the first 30 days, our analysts detected an active brute-force campaign targeting their VPN gateway from 14 countries, a compromised vendor account accessing their ERP system outside business hours, and a workstation with an active Cobalt Strike beacon that had been present for 11 days undetected. All three were contained before any data was exfiltrated. The client's cyber insurance premium subsequently decreased by 22% at renewal due to the demonstrated 24/7 monitoring capability."

Head of IT— Manufacturing Group (3,200 employees across six plants, post ransomware near-miss)
3Active Compromises DetectedIn first 30 days of monitoring
22%Insurance Premium ReductionAt renewal after SOC enrolment

BlackCat Ransomware Contained in 12 Minutes — Full Recovery in 38 Hours, Zero Ransom Paid

"A FinTech serving 800,000 retail investors was hit by a ransomware attack deploying BlackCat/ALPHV at 11:47 PM on a Sunday. The ZecurX IR hotline was called at 11:52 PM. A senior incident commander was on a bridge call by 12:04 AM — 12 minutes after the call. By 1:30 AM, network isolation was complete. By 4:00 AM, the infection scope was fully mapped and contained. By 6:00 AM, the CERT-In notification had been drafted and was awaiting client legal review. No ransom was paid. The encrypted systems were recovered from verified clean backups. The client was fully operational within 38 hours."

CISO— FinTech (800,000 retail investors, BlackCat/ALPHV ransomware attack)
12 minsIR Commander EngagedFrom hotline call to bridge
38 hoursFull RecoveryZero ransom paid

47-Day APT Dwell Ended Before Exfiltration — ₹180 Crore in Pharma R&D Data Saved

"During an initial threat hunting engagement for a global pharmaceutical company with Indian R&D operations, ZecurX analysts discovered a threat actor operating under a compromised service account that had been present for 47 days. The actor had been systematically staging clinical trial data to an encrypted archive on a network share — preparing for exfiltration. The account had generated no alerts in the client's SIEM because its activity patterns were superficially consistent with its legitimate function. ZecurX's hunt detected it through process lineage analysis — the service account was spawning cmd.exe child processes, which was inconsistent with its defined role. The actor was ejected before exfiltration completed. The client estimated the value of the staged data at over ₹180 Crore in competitive intelligence."

VP Information Security— Global Pharmaceutical Company (Indian R&D operations, clinical trial data at risk)
47 DaysAPT Dwell Time EndedBefore exfiltration completed
₹180 CrR&D Data ProtectedEstimated competitive intelligence value

45,000 Daily Alerts Reduced to 290 — 3 Undetected Compromises Found in Week One

"A 2,800-seat financial services firm was processing 45,000 Splunk alerts per day with a 3-person security team. They were investigating fewer than 200 per day — meaning 44,800 alerts were dismissed unreviewed. After a ZecurX tuning engagement — rewriting 340 correlation rules, implementing environment-specific suppression logic, adding UEBA behavioural baselines, and deploying automated SOAR triage — daily alerts dropped to 290 high-fidelity incidents, all of which were actionable. Investigation time per alert dropped from 45 minutes to under 6 minutes. The team discovered 3 previously undetected compromises in the first week of operating the tuned system — all had generated alerts under the old ruleset that had been dismissed as noise."

Head of Cyber Defence— Financial Services Firm (2,800 seats, 3-person security team, Splunk SIEM)
45K → 290Daily Alerts After TuningAll 290 actionable
3Prior Undetected Compromises FoundIn week one post-tuning

Insider Exfiltration Proven — Forensic Evidence Accepted by CBI, Arrest in 60 Days

"A private bank's fraud investigation team suspected an insider had been exfiltrating customer KYC data over a 6-month period. ZecurX conducted a full forensic investigation across 4 suspect workstations, Exchange mail server logs, and DLP system records. Memory analysis of one workstation recovered an encryption key in active use by a custom data exfiltration tool running as a disguised Windows service. Disk forensics recovered 3,400 deleted files from the suspect's workstation including customer data exports. Network forensics traced exfiltration traffic to a personally controlled cloud storage account. The forensic report was submitted to the bank's legal team and subsequently to the CBI. The suspect was arrested within 60 days. The forensic evidence was accepted as primary evidence in the criminal filing."

Chief Risk Officer— Private Bank (insider KYC data exfiltration, CBI criminal proceedings)
3,400Deleted Files RecoveredIncluding customer data exports
60 daysTo ArrestForensics accepted as primary evidence

Phishing Domain Taken Down in 31 Hours — 50,000+ Banking Customers Protected

"A private sector bank's fraud team received a ZecurX Threat Intelligence alert at 9:14 AM: a newly registered domain (b4nk-client-name.com) was observed in a criminal Telegram channel with a phishing kit targeting the bank's retail internet banking customers — complete with cloned login page and SMS OTP capture capability. The domain had been registered 6 hours earlier. ZecurX initiated takedown procedures immediately. The domain was suspended within 31 hours of initial registration — before it had been indexed by major search engines or distributed widely to potential victims. The bank's fraud team estimated the phishing campaign, had it reached its intended audience, would have exposed 50,000+ customers to credential theft. Zero customers were defrauded."

Head of Fraud & Cyber Intelligence— Private Sector Bank (retail internet banking, brand impersonation threat)
31 HoursPhishing Domain SuspendedFrom initial registration
50,000+Customers ProtectedZero defrauded
Technology Coverage

Native Expertise Across Every Security Platform

The platforms, tools, and integrations our SOC and detection practice operates natively.

📊

SIEM Platforms

  • ◉Splunk Enterprise & Splunk Cloud
  • ◉Microsoft Sentinel (Azure)
  • ◉Elastic Security / OpenSearch
  • ◉IBM QRadar SIEM
  • ◉Securonix and LogRhythm
  • ◉ArcSight Enterprise Security Manager
🖥

EDR & Endpoint

  • ◉CrowdStrike Falcon
  • ◉SentinelOne Singularity
  • ◉Microsoft Defender for Endpoint
  • ◉Palo Alto Cortex XDR
  • ◉Carbon Black EDR
  • ◉Cybereason and Trend Micro XDR
🔬

Forensics & Hunting

  • ◉Volatility 3 (memory forensics)
  • ◉Autopsy / FTK (disk forensics)
  • ◉Zeek / Suricata (network)
  • ◉YARA / Sigma rule frameworks
  • ◉Velociraptor (live response)
  • ◉Elastic SIEM + OSQuery
ZecurX vs. The Alternatives

Why the most common alternatives fall short

A direct comparison between in-house SOC, generic MSSP, and ZecurX Layer 05.

CapabilityIn-House SOCGeneric MSSPZecurX Layer 05
24/7 Human Coverage
❌Requires 10+ analysts
⚠️Often automated
✅Guaranteed
< 15-Min MTTD SLA
❌Depends on staffing
❌Rarely contractual
✅Contractual SLA
India Regulatory Expertise
⚠️Depends on team
⚠️Generic compliance
✅CERT-In, RBI, SEBI, DPDPA
Custom Detection Rules
✅If resourced
❌Generic rule sets
✅Environment-specific
Threat Hunting Integrated
⚠️If budget allows
❌Usually separate
✅Same team, same platform
Digital Forensics Available
⚠️Rarely in-house
❌Contracted out
✅In-house, immediate
Typical Annual Cost
❌₹4–8 Cr minimum
⚠️Variable, opaque
✅Predictable OPEX
Standards & Compliance

Regulatory Alignment

Designed to satisfy the SOC and incident response obligations of Indian and international regulators.

🇮🇳

Indian Regulatory Obligations

  • ◉CERT-In Directions 2022 — 6-hour breach reporting: ZecurX guarantees notification draft within the window
  • ◉RBI Cyber Security Framework for Banks — mandatory SOC, SIEM, and NeSL reporting: fully aligned
  • ◉SEBI CSCRF — continuous monitoring, SOC operations, and incident response: framework compliant
  • ◉DPDPA 2023 — personal data breach detection, scoping, and notification: forensics-supported response
  • ◉IRDAI Cybersecurity Guidelines — 24-hour incident reporting and security monitoring mandates
  • ◉MCA and SEBI listing obligations — material cybersecurity event disclosure requirements
🌐

International Frameworks

  • ◉NIST Cybersecurity Framework (CSF 2.0) — Identify, Protect, Detect, Respond, Recover functions
  • ◉ISO/IEC 27001:2022 — Annex A controls for security monitoring and incident management
  • ◉SOC 2 Type II — Availability and Security Trust Service Criteria for continuous monitoring
  • ◉PCI-DSS v4.0 — Requirements 10 (logging), 11 (testing), and 12 (incident response)
  • ◉GDPR — 72-hour supervisory authority breach notification — our forensics supports required scope assessment
  • ◉HIPAA Security Rule — Security Incident Procedures and Audit Controls requirements
Engagement Models

Structured to Match Your Security Maturity

Flexible commercial structures aligned to your security maturity and operational requirements.

🛡

Fully Managed SOC (vSOC)

Complete outsourced SOC operations — ZecurX is your security operations centre. Includes 24/7 monitoring, alert triage, investigation, containment, threat hunting, and compliance reporting. Monthly subscription priced per seat, endpoint, or log volume. Ideal for organisations without an internal security team or with a small team that needs to be supplemented by expert coverage.

🤝

Co-Managed SOC

ZecurX augments your existing internal security team — covering the hours, skill sets, and threat scenarios your team cannot. Your analysts handle Tier 1 during business hours; ZecurX covers nights, weekends, and provides Tier 2/3 escalation expertise. Ideal for organisations with a small internal team that needs expert backup and extended coverage.

🚨

IR Retainer Only

Pre-arranged incident response capability without ongoing monitoring — for organisations that have internal monitoring but need guaranteed expert breach response. Annual retainer with contractual SLA. Includes annual tabletop exercise, pre-authorised access setup, and on-demand access to our forensics team.

🔍

Hunt & Intelligence Subscription

Proactive threat hunting on a monthly or quarterly basis, combined with continuous threat intelligence delivery — dark web monitoring, IOC feeds, adversary briefings, and brand protection. Ideal for organisations with existing monitoring that want proactive and intelligence capabilities layered on top.

Active protection. Not reactive reports.

Request a free 30-minute Security Operations Assessment — a senior ZecurX SOC analyst will evaluate your current detection coverage, identify gaps, and show you exactly where your blind spots are. No cost. No obligation. Just clarity.

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